On Feb 28, 2016, at 6:36 AM, howstean@... [just-a-minute] <just-a-minute@...> wrote:Well I can see, read, and understand written and aural instructions, know the two surnames & the 4-digit number required, and can differentiate between lower and upper case letters and yet still can't access the site.
It tells me that authentication is required, and my connection to this site is not private. Having entered the appropriate username & password, after a momentary display of a Surpass Hosting screen it reverts to the login screen.
Perhaps there's a setting somewhere that needs altering in my PC, but I don't know what it is.
Phil
On 29 February 2016 at 10:51, Gareth Eckley geckley@... [just-a-minute] <just-a-minute@...> wrote:Sounds as though the security settings on your browser are getting in the way. Try a different browser. I am on a Mac and I use Chrome to enter the site with no problems. I can’t access it at all using Safari.
Try Chrome first, then Firefox.GarethOn Feb 28, 2016, at 6:36 AM, howstean@... [just-a-minute] <just-a-minute@...> wrote:Well I can see, read, and understand written and aural instructions, know the two surnames & the 4-digit number required, and can differentiate between lower and upper case letters and yet still can't access the site.
It tells me that authentication is required, and my connection to this site is not private. Having entered the appropriate username & password, after a momentary display of a Surpass Hosting screen it reverts to the login screen.
Perhaps there's a setting somewhere that needs altering in my PC, but I don't know what it is.
Phil--
On 1 March 2016 at 02:24, howstean@... [just-a-minute] <just-a-minute@...> wrote:Many thanks to Mark, Gareth, James & Matt for various suggestions. After switching off various Chrome extensions without success, my ISP's security system F-Secure was stopping access. Disabling it to gain access & then switching it back on later did the trick.
Phil--
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